Sorosoke Privacy policy

Sorosoke Terms of Service/TOS

These Terms of Service (“Terms”) govern your access to and use of our services, including our various websites, SMS, APIs, email notifications, applications, buttons, widgets, ads and commerce services that link to these Terms (collectively, the “Services”), and any information, text, links, graphics, photos, audio, videos, or other materials or arrangements of materials uploaded, downloaded or appearing on the Services (collectively referred to as “Content”). By using the Services, you agree to be bound by these Terms.

 Who Must Use the Services

You must use the Services only if you agree to form a binding contract with Sorosoke and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must be at least 13 years old, or in the case of bombsight 16 years old, to use the Services. If you are accepting these Terms and using the Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity.

Privacy

Our Privacy Policy describes how we handle the information you provide to us when you use our Services. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, processing and use by Sorosoke and its affiliates.

It’s really hard to make everyone happy with a Privacy Policy. Most people who use Sorosoke want something short and easy to understand. While we wish we could fit everything you need to know into a louder, our regulators ask us to meet our legal obligations by describing them all in a lot of detail.

With that in mind, we’ve written our Privacy Policy as simply as possible to empower you to make informed decisions when you use Sorosoke by making sure you understand and have control over the information we collect, how it’s used, and when it’s shared. 

So, if you skip reading every word of the Privacy Policy, at least know this.

  1. Sorosoke is a public platform.
  2. We collect some data.
    about you.
  3. Affiliate services may have their own policies.
  4. We use your data to make Sorosoke better.
  5. You can control your experience.
  6. If you have questions about how we use data, just ask.

Information We Collect

Information you provide.

The information we collect when you use Sorosoke falls into these categories. Ie.

Set up your profile

Sign up or sign in:

As a user or intending user of Sorosoke, there are three kinds of account types you can choose from:

To use some of our products and services you need to have an account, and to create an account, you need to provide us certain information. Likewise, if you use our paid products and services, we cannot provide them to you without getting payment information. Basically, certain information is necessary if you want to use many of our products and services.

If you create an account, you must provide us with some information so that we can provide our services to you. This includes a display name; a username; a password; an email address or phone number; a date of birth; your display language. You share your location in your profile and louder. Your profile information, which includes your display name and username, is always public, but you can use either your real name or a pseudonym. And remember, you can create multiple Sorosoke accounts, for example, to express different parts of your identity, professional or otherwise. 

 Registered/Verified user: As a registered user, you have access to all the features sorosoke has to offer to get your voice heard. You can create posts, verify, and comment on a post. You can wield the loud, louder, and freeze buttons to effect changes with your voice.

Requirements:

Anonymous: if you love anonymity, this account type is right for you. Your email address and password are the only required signup credentials. However, you’ll be restricted to only creating posts. An anonymous user can only create posts that are subject to verification by the platform admin before it is made visible to other users on the platform; interactions such as comments, freeze, loud, and louder are restricted. This account also lasts for only 24 hours after which it is rendered inactive. You cannot use an anonymous account for more than 24 hours.

Corporate Account:

Sorosoke Corporate account is a great way to get your brand out there. If you own a company, a Governmental or Nongovernmental Organization, Religious organization. The Corporate account is your best bet. Sorosoke business tool for corporate account that allows you to have faster, direct access to your customers, followers, community indigenes, etc. Sorosoke makes reaching out to users about your products, services, and promotions in way that costs you little money or time.

Requirements

The detail submitted here is different from the company’s details.

Company’s info:

Then, upload profile picture and banner.

Payment Information. In order to purchase ads or other offerings provided as part of our paid products and services you will need to provide us payment information, including your credit or debit card number, card expiration date, CVV code, and billing address.

Preferences. When you set your preferences using your settings, we collect that information so that we can respect your preferences.

Information we collect when you use Sorosoke.

When you use our services, we collect information about how you use our products and services. We use that information to provide you with products and services, to help keep Sorosoke more secure and respectful for everyone, and more relevant to you.

Usage Information. 

We collect information about your activity on Sorosoke, including:

Device Information. 

We collect information from and about the devices you use to access Sorosoke, including:

Location Information.

When you use Sorosoke, we collect some information about your approximate location to provide the service you expect, including showing you relevant ads. You can also choose to share your current precise location or places where you’ve previously used Sorosoke by enabling these settings in your account.

Inferred Identity. 

We may collect or receive information that we use to infer your identity as detailed below:

Log Information. 

We may receive information when you view content on or otherwise interact with our products and services, even if you have not created an account or are signed out, such as:

Cookies and similar technologies. 

Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for many parts of our products and services such as searching and looking at public profiles. 

How We Use Information

Breaking down how we use the information we collect is not simple because of the way the systems that bring our services to you work. For example, the same piece of information may be used differently for different purposes to ultimately deliver a single service. We think it’s most useful to describe the five main ways we use information and if you have questions that are not answered, you can always contact us. Here we go

  1. Operate, improve, and personalize our services.
  2. Foster safety and security.
  3. Measure, analyze and make our services better.
  4. Communicate with you about our services. 
  5. Research.

Sharing Information

You should know the ways we share your information, why we share it, and how you can control it. There are five general ways we share your information.
 

  1. When you Loud, post, and share.
  2. With third parties & third-party integrations.
  3. When required by law, to prevent harm, or in the public interest.
  4. With our Affiliates.
  5. As a result of a change in ownership.

How Long We Keep Information

We keep different types of information for different periods of time: 

Take Control

  1. Access, Correction, Portability.
  2. Deleting your Information.
  3. Objecting to, Restricting, or Withdrawing your Consent.
  4.  Authorized Agent Requests.

Your Rights and Ours

We provide Sorosoke to people all over Nigeria same privacy tools and controls to users regardless of where they live.
 

  1. We have specific legal bases to use your information.
  2. We move your data to make Sorosoke work for you

Sorosoke’s Audience

Our services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in the country.

Changes To This Privacy Policy

The most current version of this Privacy Policy governs our processing of your personal data and we may revise this Privacy Policy from time to time as needed.

If we do revise this Privacy Policy and make changes that are determined by us to be material, we will provide you notice and an opportunity to review the revised Privacy Policy before you continue to use Sorosoke.

How To Contact Sorosoke

We want to hear from you if you have thoughts or questions about this Privacy Policy. You can contact us via office@sgplimited.com 

Content on the Services

You are responsible for your use of the Services and for any Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide Content that are true sharing with others.

Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. We may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content.

Using the Services

Sorosoke’s purpose is to serve the public conversation. Violence, harassment and other similar types of behavior discourage people from expressing themselves, and ultimately diminish the value of global public conversation. Our rules are to ensure all people can participate in the public conversation freely and safely.
 

Safety


Violence: You may not threaten violence against an individual or a group of people. We also prohibit the glorification of violence.

Terrorism/violent extremism: You may not threaten or promote terrorism or violent extremism.

Child sexual exploitation: We have zero tolerance for child sexual exploitation on Sorosoke.

Abuse/harassment: You may not engage in the targeted harassment of someone, or incite other people to do so. This includes wishing or hoping that someone experiences physical harm.

Hateful conduct: You may not promote violence against, threaten, or harass other people on the basis of race, ethnicity, national origin, caste, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.

Perpetrators of violent attacks: We will remove any accounts maintained by individual perpetrators of terrorist, violent extremist, or mass violent attacks, and may also remove Louds disseminating manifestos or other content produced by perpetrators. 

Suicide or self-harm: You may not promote or encourage suicide or self-harm.

Sensitive media, including graphic violence and adult content: You may not post media that is excessively gory or share violent or adult content within live video or in profile or header images. Media depicting sexual violence and/or assault is also not permitted.

Illegal or certain regulated goods or services: You may not use our service for any unlawful purpose or in furtherance of illegal activities. This includes selling, buying, or facilitating transactions in illegal goods or services, as well as certain types of regulated goods or services.

Privacy


Private information: You may not publish or post other people’s private information (such as home phone number and address) without their express authorization and permission. We also prohibit threatening to expose private information or incentivizing others to do so.

Non-consensual nudity: You may not post or share intimate photos or videos of someone that were produced or distributed without their consent.
 

Authenticity


Platform manipulation and spam: You may not use Sorosoke’s services in a manner intended to artificially amplify or suppress information or engage in behavior that manipulates or disrupts people’s experience on Sorosoke.

Civic Integrity: You may not use Sorosoke’s services for the purpose of manipulating or interfering in elections or other civic processes. This includes posting or sharing content that may suppress participation or mislead people about when, where, or how to participate in a civic process.

Misleading and Deceptive Identities: You may not impersonate individuals, groups, or organizations to mislead, confuse, or deceive others, nor use a fake identity in a manner that disrupts the experience of others on Sorosoke.

Synthetic and manipulated media: You may not deceptively share synthetic or manipulated media that are likely to cause harm. In addition, we may label louds containing synthetic and manipulated media to help people understand their authenticity and to provide additional context.

Copyright and trademark: You may not violate others’ intellectual property rights, including copyright and trademark. Learn more about our trademark policy and copyright policy.
 

Enforcement and Appeals


Creating a new policy or making a policy change requires in-depth research around trends in online behavior, developing clear external language that sets expectations around what’s allowed, and creating enforcement guidance for reviewers that can be scaled across millions of louds

While drafting policy language, we gather feedback from a variety of internal teams as well as our Trust & Safety Council. This is vital to ensure we are considering global perspectives around the changing nature of online speech, including how our rules are applied and interpreted in different cultural and social contexts. Finally, we train our global review teams, update the Sorosoke Rules, and start enforcing the new policy.

Our enforcement philosophy
 

We empower people to understand different sides of an issue and encourage dissenting opinions and viewpoints to be discussed openly. This approach allows many forms of speech to exist on our platform and, in particular, promotes counter speech: speech that presents facts to correct misstatements or misperceptions, points out hypocrisy or contradictions, warns of offline or online consequences, denounces hateful or dangerous speech, or helps change minds and disarm.

Thus, context matters. When determining whether to take enforcement action, we may consider a number of factors, including (but not limited to) whether:


Is the behavior directed at an individual or group of people?

To strike a balance between allowing different opinions to be expressed on the platform, and protecting our users, we enforce policies when someone reports abusive behavior that targets a specific person or group of people. This targeting can happen in a number of ways. 


Has the report been filed by the target of the potential abuse or a bystander?

Some Louds may seem to be abusive when viewed in isolation, but may not be when viewed in the context of a larger conversation or historical relationship between people on the platform. For example, friendly banter between friends could appear offensive to bystanders, and certain remarks that are acceptable in one culture or country may not be acceptable in another. To help prevent our teams from making a mistake and removing consensual interactions, in certain scenarios we require a report from the actual target (or their authorized representative) prior to taking any enforcement action.


Does the user have a history of violating our policies?

We start from a position of assuming that people do not intend to violate our Rules. Unless a violation is so egregious that we must immediately suspend an account, we first try to educate people about our Rules and give them a chance to correct their behavior. We show the violator the offending Loud(s), explain which Rule was broken, and require them to remove the content before they can Loud again. If someone repeatedly violates our Rules then our enforcement actions become stronger. This includes requiring violators to remove the Loud(s) and taking additional actions like verifying account ownership and/or temporarily limiting their ability to Loud for a set period of time. If someone continues to violate Rules beyond that point then their account may be permanently suspended.


What is the severity of the violation?

Certain types of behavior may pose serious safety and security risks and/or result in physical, emotional, and financial hardship for the people involved. These egregious violations of the Sorosoke Rules — such as posting violent threats, non-consensual intimate media, or content that sexually exploits children — result in the immediate and permanent suspension of an account. Other violations could lead to a range of different steps, like requiring someone to remove the offending Loud(s) and/or temporarily limiting their ability to post new Loud(s).


Is the behavior newsworthy and in the legitimate public interest?

Sorosoke moves at the speed of public consciousness and people come to the service to stay informed about what matters. Exposure to different viewpoints can help people learn from one another, become more tolerant, and make decisions about the type of society we want to live in.

To help ensure people have an opportunity to see every side of an issue, there may be the rare occasion when we allow controversial content or behavior which may otherwise violate our Rules to remain on our service because we believe there is a legitimate public interest in its availability. Each situation is evaluated on a case-by-case basis and ultimately decided upon by a cross-functional team.

Some of the factors that help inform our decision-making about content are the impact it may have on the public, the source of the content, and the availability of alternative coverage of an event.

Public impact of the content: A topic of legitimate public interest is different from a topic in which the public may be curious. We will consider what the impact is to citizens if they do not know about this content. If the Loud does have the potential to impact the lives of large numbers of people, the running of a country, and/or it speaks to an important societal issue then we may allow the content to remain on the service. Likewise, if the impact on the public is minimal, we will most likely remove content in violation of our policies.

Source of the content: Some people, groups, organizations and the content they post on Sorosoke may be considered a topic of legitimate public interest by virtue of their being in the public consciousness. This does not mean that their louds will always remain on the service. Rather, we will consider if there is a legitimate public interest for a particular Loud to remain up so it can be openly discussed.

Availability of coverage: Everyday people play a crucial role in providing firsthand accounts of what’s happening in the world, counterpoints to establishment views, and, in some cases, exposing the abuse of power by someone in a position of authority. As a situation unfolds, removing access to certain information could inadvertently hide context and/or prevent people from seeing every side of the issue. Thus, before actioning a potentially violating Loud, we will take into account the role it plays in showing the larger story and whether that content can be found elsewhere.

Third-party advertising in video content


You may not submit, post, or display any video content on or through our services that includes third-party advertising, such as pre-roll video ads or sponsorship graphics, without our prior consent.

Note: we may need to change these rules from time to time in order to support our goal of promoting a healthy public conversation.

Your Account

You may need to create an account to use some of our Services. You are responsible for safeguarding your account, so use a strong password and limit its use to this account. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

You can control most communications from the Services. We may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your account, and you may not be able to opt-out from receiving them. If you added your phone number to your account and you later change or deactivate that phone number, you must update your account information to help prevent us from communicating with anyone who acquires your old number.

Ending These Terms

You may end your legal agreement with Sorosoke at any time by deactivating your accounts and discontinuing your use of the Services.

General 

We may revise these Terms from time to time. The changes will not be retroactive, and the most current version of the Terms, which will always be at website/tos, will govern our relationship with you. We will try to notify you of material revisions,